000			02069cam a2200445 i 4500
005			20221101223632.0
006			innn j
007			ta
007			sd fun|nnmmned
008			080505s2007 miuak 000 0 eng d
011			_aBIB MATCHES WORLDCAT
020			_a0472031791 _qpbk.
020			_a9780472031795 _qpbk.
035			_a(ATU)b11319343
035			_a(OCoLC)241021764
040			_aATU _beng _erda _cATU _dATU
082	0	4	_a428.240246479 _222
100	1		_aPersiani, Robin, _eauthor. _91066720
245	1	0	_aEnjoy your stay : _bEnglish for the hospitality and travel industry / _cRobin Persiani and Radi Reppen.
264		1	_aAnn Arbor, MI. : _bUniversity of Michigan Press, _c[2007]
264		4	_c©2007
300			_axii, 145 pages : _billustrations, forms ; _c28 cm + _e1 audio disc (12 cm)
336			_atext _btxt _2rdacontent
336			_aspoken word _bspw _2rdacontent _3Accompanying material
337			_aunmediated _bn _2rdamedia
337			_aaudio _bs _2rdamedia _3Accompanying material
338			_avolume _bnc _2rdacarrier
338			_aaudio disc _bsd _2rdacarrier _3Accompanying material
347			_aaudio file _bCD Audio _3Accompanying material
500			_aAccompanied by: 1 audio disc (CD)
505	0		_aTalking about hotels and restaurants -- Exhanging information -- Getting the specifics: asking clarification/elaboration questions -- Talking on the telephone -- Handling services encounters -- Offering recommendations, making suggestions, and giving advice -- Interacting with colleagues.
588			_aMachine converted from AACR2 source record.
650		0	_aEnglish language _vConversation and phrase books (for restaurant and hotel personnel) _9317360
650		0	_aEnglish language _vTextbooks for foreign speakers. _9339917
700	1		_aReppen, Randi, _eauthor. _91032375
907			_a.b11319343 _b04-08-21 _c27-10-15
942			_cB
945			_a428.240246479 PER _g1 _iA401187B _j0 _lcmain _o- _p$28.43 _q- _r- _s- _t0 _u5 _v0 _w0 _x0 _y.i12702353 _z29-10-15
998			_a(2)b _a(2)c _b06-04-16 _cm _da _feng _gmiu _h0
999			_c1183059 _d1183059