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010 _a 2005024314
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050 0 0 _aJS303.5
_b.R47 2006
082 0 0 _a323.0420973
_222
100 1 _aEpstein, Paul D.,
_eauthor.
_91058302
245 1 0 _aResults that matter :
_bimproving communities by engaging citizens, measuring performance, and getting things done /
_cPaul D. Epstein [and others].
250 _aFirst edition.
264 1 _aSan Francisco :
_bJossey-Bass,
_c[2006]
264 4 _c©2006
300 _axxvii, 242 pages :
_billustrations ;
_c25 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
504 _aIncludes bibliographical references (pages 224-236) and index.
505 0 _aEngaging citizens, measuring results, getting things done -- Citizens' many roles in community problem solving -- Organizations managing for results -- Citizens reaching for results I: key ideas, strategic issues, and the first three case examples -- Citizens reaching for results II: to improve the quality of life in their region -- Communities governing for results I: an introduction to the practice and to interpreting the case examples -- Communities governing for results II: local governments engage citizens in results-based systems -- Communities governing for results III: citizens engaged in results-based nonprofit community development -- More ideas for making it happen.
520 _a"Results that Matter provides a new governance framework for using valuable tools of community improvement--especially performance measurement and citizen engagement--to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to combine these tools in new ways, not only to achieve one-time improvement of their organizations and communities, but to foster continual community renewal and improvement. ;"--Publisher description.
588 _aMachine converted from AACR2 source record.
650 0 _aCitizens' associations
_zUnited States
_9680213
650 0 _aPolitical participation
_zUnited States
_9372068
650 0 _aCommunity organization
_zUnited States
_9371763
650 0 _aNeighborhood government
_zUnited States
_9680226
650 0 _aLocal government
_zUnited States
_9610393
650 0 _aGovernment productivity
_zUnited States
_9624762
650 0 _aPublic-private sector cooperation
_zUnited States
_9680233
907 _a.b11117382
_b26-03-18
_c27-10-15
942 _cB
945 _a323.0420973 RES
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