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082 | 0 |
_a303.69 _222 |
|
100 | 1 |
_aAxelrod, Larry, _d1959- _9422230 |
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245 | 1 | 0 |
_aTurning conflict into profit : _ba roadmap for resolving personal and organizational disputes / _cLarry Axlerod and Rowland (Roy) Johnson. |
246 | 3 |
_aTurning conflict into profit : _bA roadmap for resolving personal and organisational disputes |
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264 | 1 |
_aEdmonton : _bUniversity of Alberta Press, _c[2005] |
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264 | 4 | _c©2005 | |
300 |
_axii, 293 pages : _billustrations ; _c23 cm |
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336 |
_atext _btxt _2rdacontent |
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337 |
_aunmediated _bn _2rdamedia |
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338 |
_avolume _bnc _2rdacarrier |
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504 | _aIncludes bibliographical references (pages 267-271) and index. | ||
505 | 0 | 0 |
_g1. _tConflict defined -- _g2. _tThe conflict trap : denial, despair, and detachment -- _g3. _tThe costs of conflict -- _g4. _tConflict within : the psychology of conflict -- _g5. _tConflict among : the interpersonal manifestation of conflict -- _g6. _tConflict across : the cultural roots of conflict -- _g7. _tMoving through the narrow place -- _g8. _tThe profit track : insight, inspiration, and investment -- _g9. _tStep 1 - tap the energy -- _g10. _tStep 2 - find the learning -- _g11. _tStep 3 - build relationships -- _g12. _tStep 4 - cultivate innovation -- _g13. _tStep 5 - make better decisions -- _g14. _tPutting it all together. |
520 | 1 | _a"Drawing on psychological and sociological research and years of practical experience, Larry Axelrod and Roy Johnson have identified a new alternative for workplace conflict resolution. The authors explain how "leaning into conflict" not only defuses workplace tensions but also releases blocked energy into positive channels." "Turning Conflict Into Profit challenges the typical ways in which most people perceive, interpret, and respond to conflict. It exposes the psychological and cultural factors that keep us mired in disputes. It recognizes that our response to conflict is a choice and offers insights into the strategies that can transform despair into opportunities for learning, growing and achievement."--BOOK JACKET. | |
588 | _aMachine converted from AACR2 source record. | ||
650 | 0 |
_aConflict management. _9315949 |
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650 | 0 |
_aInterpersonal relations. _9319503 |
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700 | 1 |
_aJohnson, Rowland, _d1967- _eauthor. _9255979 |
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_a.b11005087 _b11-07-17 _c27-10-15 |
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