000			02153cam a22003378a 4500
005			20221101191332.0
008			030818s2002 enk b 001 0 eng
010			_a 2002071173
011			_aBIB MATCHES WORLDCAT
020			_a0750652497
035			_a(DLC) 2002071173
035			_a(OCoLC)48782694
040			_aDLC
042			_apcc
050	0	0	_aTX911.3.M27 _bW55 2002
082	0	0	_a647.95068 _221
100	1		_aWilliams, Alistair. _91050316
245	1	0	_aUnderstanding the hospitality consumer / _cAlistair Williams.
263			_a0205
264		1	_aOxford ; _aBoston, MA : _bButterworth-Heinemann, _c2002.
300			_ap. cm.
504			_aIncludes bibliographical references and index.
505	0	0	_gPt. 1. _tSetting the Context for the Study of Hospitality Consumption. _g1. _tAn introduction to the consumption of hospitality services. _g2. _tConsuming hospitality services -- _gPt. 2. _tThe Key Perspectives Seen as Complementary to an Understanding of Hospitality Consumer Behaviour. _g3. _tFrameworks for considering hospitality consumer decision-making. _g4. _tIndividual processes in consuming hospitality. _g5. _tSocial and cultural influences on hospitality consumer behaviour. _g6. _tThe influence of reference groups on hospitality consumers -- _gPt. 3. _tUnderstanding the Hospitality Consumer in Contemporary Society and Beyond. _g7. _tThe end of the marketing concept. _g8. _tPostmodern consumers of hospitality services. _g9. _tHospitality implications of the revolution in consumption: marketing simulacrity and hyperreality. _g10. _tResearching contemporary hospitality behaviour.
520			_aIntroduces and explores the role of consumer behaviour theory in the hospitality sector, outlining social, cultural, economic and psychological principles that underpin contemporary consumer responses.
650		0	_aConsumer behavior. _9345411
650		0	_aHospitality industry _xManagement _9371730
907			_a.b10915837 _b27-07-21 _c27-10-15
942			_cB
945			_a647.95068 WIL _g1 _iA263023B _j0 _lcmain _o- _p$47.93 _q- _r- _s- _t0 _u22 _v1 _w0 _x1 _y.i12142268 _z29-10-15
998			_a(2)b _a(2)c _b20-03-18 _cm _da _feng _genk _h0
999			_c1152714 _d1152714