000			03124cam a22004334i 4500
005			20221101185333.0
008			031210s2004 ctua b 001 0 eng d
010			_a 2003066140
011			_aBIB MATCHES WORLDCAT
020			_a0275981843 _qalk. paper
020			_a9780275981846 _qalk. paper
035			_a(DLC) 2003066140
035			_a(OCoLC)53903693
040			_aDLC _beng _erda _dATU
042			_apcc
050	0	0	_aHM1121 _b.F57 2004
082	0	0	_a303.69 _222
100	1		_aFisher, Erik A., _d1966- _eauthor. _9415229
245	1	4	_aThe art of managing everyday conflict : _bunderstanding emotions and power struggles / _cErik A. Fisher and Steven W. Sharp.
264		1	_aWestport, Conn. : _bPraeger, _c2004.
300			_axiii, 236 pages : _billustrations ; _c24 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references (page 233) and index.
505	0	0	_g1. _tIntroduction -- _g2. _tHierarchical power systems and how they cause conflict -- _g3. _tEquity power systems and how they remove conflict -- _g4. _tThe problem with all-or-nothing situations -- _g5. _tThe players -- _g6. _tThe role of emotion -- _g7. _tCommunicating emotion -- _g8. _tEmotions viewed as strong or powerful -- _g9. _tEmotions viewed as weak or less powerful -- _g10. _tConflict and power struggles within the self -- _g11. _tPower and the family -- _g12. _tPower and intimate relationships -- _g13. _tPower in the workplace -- _g14. _tUnderstanding power struggles and conflict -- _g15. _tSo, what do I do now? conflict resolution strategies -- _g16. _tPutting it all together -- _gApp. _tComprehensive list of emotions.
520	1		_a"This book discusses the "hows" and "whys" of conflict and provides easy-to-use solutions for most situations." "Since conflict results from how we view our own power, and emotion is at the core of these views, we must begin by looking closely at our emotions. Fisher and Sharp guide us toward pinpointing our emotions and seeing how they move us into playing one of the classic roles in conflict: Victim, Persecutor, Instigator, or Rescuer. They also describe how emotions can have productive purposes, and how they can be used to minimize and remove serious conflict from our lives." "This book includes vignettes, anecdotes, personal inventories, illustrations, and concrete exercises, making it perfect for general readers and students of psychology, sociology, business management, human resources and family studies."--BOOK JACKET.
588			_aMachine converted from AACR2 source record.
650		0	_aInterpersonal conflict _9319502
650		0	_aConflict (Psychology) _9315948
650		0	_aControl (Psychology) _9316030
650		0	_aEmotions _xSocial aspects _9374543
650		0	_aConflict management _9315949
700	1		_aSharp, Steven W., _eauthor. _91048212
907			_a.b10858404 _b03-10-17 _c27-10-15
942			_cB
945			_a303.69 FIS _g1 _iA259789B _j0 _lcmain _o- _p$59.79 _q- _r- _s- _t0 _u19 _v0 _w0 _x0 _y.i12039159 _z29-10-15
998			_a(2)b _a(2)c _b06-04-16 _cm _da _feng _gctu _h4
999			_c1148495 _d1148495