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008 040330s2003 nyu 000 0 eng
010 _a 2003014694
011 _aBIB MATCHES WORLDCAT
020 _a0415297117 (hardback)
020 _a0415297125 (pbk.)
035 _a(ATU)b10837127
035 _a(DLC) 2003014694
035 _a(OCoLC)264705487
040 _aDLC
042 _apcc
050 0 0 _aTX911.3.P4
_bL82 2003
082 0 0 _a647.940683
_221
100 1 _aLucas, Rosemary.
_9234856
245 1 0 _aEmployment relations in the hospitality and tourism industries /
_cRosemary Lucas.
263 _a0312
264 1 _aNew York :
_bRoutledge,
_cc2003.
300 _axx, 306 p. :
_bill. ;
_c24 cm.
490 1 _aRoutledge studies in employment relations
505 0 0 _g1.
_tWhither employment relations and hospitality? --
_g2.
_tEmployment and work --
_g3.
_tThe role of management in employment relations --
_g4.
_tResourcing, development and fair treatment --
_g5.
_tPay, reward and performance --
_g6.
_tRepresentation, participation and involvement --
_g7.
_tEmployment law and dispute resolution --
_g8.
_tWhat do the workers think? --
_g9.
_tConclusions and future issues --
_gApp. 1.
_tBackground characteristics of the WERS98 sample --
_gApp. 2.
_tEmployment relations practices and outcomes.
520 1 _a"Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.
650 0 _aHospitality industry
_xPersonnel management
_9760828
650 0 _aTourism
_xPersonnel management
_9760857
830 0 _aRoutledge studies in employment relations.
_9241538
907 _a.b10837127
_b20-03-18
_c27-10-15
998 _a(2)b
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_b20-03-18
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