000			02699cam a2200385 i 4500
005			20221101193622.0
008			030104s2003 xna b 001 0 eng d
011			_aBIB MATCHES WORLDCAT
020			_a0074711075 _qpbk
020			_a9780074711071 _qpbk
035			_a(ATU)b10715769
035			_a(OCoLC)51819319
040			_aAP _beng _erda _cAP _dATU
082	0		_a658.00994
100	1		_aOnsman, Harry, _eauthor. _91043645
245	1	4	_aThe uncertain art of management / _cHarry Onsman.
264		1	_aNorth Ryde, N.S.W. : _bMcGraw Hill Australia, Australian Institute of Management, _c[2003]
264		4	_c©2003
300			_axii, 296 pages ; _c21 cm.
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
490	1		_aManagement today
504			_aIncludes bibliographical references and index.
505	0	0	_tPreface -- _tAbout the author -- _tIntroduction -- _tCreating a Better Workplace -- _g1. _tTrust in the workplace -- _g2. _tEmpowerment -- _g3. _tWorkplace satisfaction -- _tEncouraging Performance -- _g4. _tDiscretionary effort -- _g5. _tFeedback -- _g6. _tShared goal setting -- _g7. _tMeasuring performance -- _g8. _tOn-the-job training -- _tChoosing the Right Direction -- _g9. _tProblem solving -- _g10. _tDecision making -- _g11. _tPlanning versus strategising -- _g12. _tScenario planning -- _tIncreasing Competitive Advantage -- _g13. _tStructure and performance -- _g14. _tThe internal resource advantage -- _g15. _tCultural diversity -- _g16. _tOrganisational culture -- _g17. _tRenewal and innovation -- _tStructure and Design -- _g18. _tEnduring organisational structures -- _g19. _tWork design -- _g20. _tSelf-managing work teams -- _g21. _tConsultants -- _tWorking with People -- _g22. _tChange management -- _g23. _tManagement and metaphors -- _g24. _tDiscussing the undiscussable -- _g25. _tEmotions at work -- _tLeadership -- _g26. _tLeadership: a practical approach -- _g27. _tBeyond heroics -- _g28. _tLeadership with integrity -- _tManaging yourself -- _g29. _tThe trap of 'emotional intelligence' -- _g30. _tThe uncertain profession of management -- _g31. _tThe irrationality of management -- _g32. _tWhat it takes to survive as a manager -- _tAcknowledgments -- _tNotes -- _tIndex.
588			_aMachine converted from AACR2 source record.
650		0	_aManagement. _9320348
650		0	_aManagement _zAustralia _9579368
710	2		_aAustralian Institute of Management. _9226887
830		0	_aManagement today (McGraw-Hill).
907			_a.b10715769 _b11-07-17 _c27-10-15
942			_cB
945			_a658.00994 ONS _g1 _iA295915B _j0 _lcmain _o- _p$28.67 _q- _r- _s- _t0 _u7 _v0 _w0 _x0 _y.i1176921x _z29-10-15
998			_a(2)b _a(2)c _b06-04-16 _cm _da _feng _gxna _h4
999			_c1138832 _d1138832