Abrams, Jennifer, <br/><br/>
Hard conversations unpacked :  the Whos, the whens, and the what-ifs / 
 Whos, the whens, and the what-ifs 
Jennifer Abrams ; foreword by Douglas Fisher and Nancy Frey. 
 - xv, 90 pages ;  28 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Foreword /Douglas Fisher and Nancy Frey -- Preface -- Acknowledgments -- About the Author -- Chapter 1. Is this really a hard conversation or something else? -- Chapter 2. Clarity, clarity, clarity -- Chapter 3. Being other-focused: planning the hard conversation -- Chapter 4. Organizational politics, working with supervisors or groups, and hard conversations -- Chapter 5. Scripting a humane, growth-producing conversation -- Chapter 6. What if they say ... ? Possible responses -- Chapter 7. How to be a better recipient of feedback -- Conclusion -- Resource: inspirational quotes for having hard conversations -- References and suggested readings -- Index. 
<br/><br/> "Tough talks are never easy, but in her best-selling book, Having Hard Conversations, Jennifer Abrams showed educators how to speak  intentionally with colleagues about work-related issues through a planned, interactive, and personal approach. In this sequel, she moves readers deeper into the nuances of how to prepare for those conversations while building expectations for positive and meaningful outcomes. Putting clarity before accountability, or by being clear about what should be understood before going in, can and will increase the favorable results of those tough talks."--Publisher's website.  
<br/><br/><label>ISBN: </label>1506302904 9781506302904 
<br/><br/><label>LCCN: </label>2015035328 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in education--United States<br/>Teachers' workshops--United States<br/>Educational leadership--United States
<br/><br/><label>LC Class. No.: </label>LB1033.5  / .A274 2016 
<br/><br/><label>Dewey Class. No.: </label>371.1022