Ting-Toomey, Stella. <br/><br/>
Understanding intercultural communication / 
Stella Ting-Toomey, Leeva C. Chung. 
 - Second edition. 
 - xxvi, 326 pages :  illustrations ;  24 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>1. Why study intercultural communication? -- 2. What is intercultural communication flexibility? -- 3. What are the essential cultural value patterns? -- 4. What are the keys to understanding cultural and ethnic identities? -- 5. What is culture shock? -- 6. What is the connection between verbal communication and culture? -- 7. What are the different ways to communicate nonverbally across cultures? -- 8. What causes us to hold biases against outgroups? -- 9. How can we manage intercultural conflict flexibly? -- 10. What are the challenges in developing an intercultural-intimate relationship? -- 11. What are the communication issues facing a global identity? -- 12. How can we become ethical intercultural communicators?. 
<br/><br/><label>ISBN: </label>019973979X 9780199739790 0199873739 9780199873739 019977336X 9780199773367 019982813X 9780199828135 
<br/><br/><label>Source: </label> Oxford Univ Pr, 2001 Evans rd, Cary, NC, USA, 27513  SAN 202-5892 
<br/><br/><label>LCCN: </label>2011021033 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Culture shock.<br/>Language and culture.<br/>Cross-cultural orientation.
<br/><br/><label>LC Class. No.: </label>GN345.6  / .T57 2012 
<br/><br/><label>Dewey Class. No.: </label>303.482