TY - BOOK AU - Cardno,Carol E.M. TI - Managing effective relationships in education SN - 9781446203033 AV - LB1033.5 .C36 2012 U1 - 371.1022 23 PY - 2012/// CY - Los Angeles, CA, London PB - SAGE KW - Communication in education KW - Teacher-student relationships KW - Parent-teacher relationships N1 - Includes bibliographical references (pages 195-204) and index; Ch. 1. Concepts of Educational Administration, Management and Leadership -- Ch. 2. The Leadership of Teaching and Learning -- Ch. 3. Organisational Learning in a Learning Organisation -- Ch. 4. Managing Dilemmas Through Productive Dialogue -- Ch. 5. Managing and Developing Professional Performance -- Ch. 6. Managing Decision-Making Collaboratively -- Ch. 7. Productive Teamwork -- Ch. 8. Strategic Leadership and Management N2 - Combining a theoretical and a practical approach, this book provides a guide to educational administration, management and leadership across sectors. The author focuses on two particular topics: organisational learning and dilemma management. More specifically, the author looks at how to bring about productive relationships in order to solve complex problems. By drawing attention to particular sets of theory and practice, Cardno presents seminal and recent research that can be applied to practice in an original way. The author demonstrates that effectiveness is enhanced when complex problems are resolved collaboratively and trustingly. Productive relationships are shown to rely on openness and dialogue. This book will stimulate and support practising and aspiring educational leaders at all levels and in all types of educational organisations. Students, practitioners and researchers in the early childhood, school and tertiary sectors will find this book to be indispensable ER -