TY  - BOOK
AU  - Friedman,Mark
AU  - Friedman,Mark
TI  - Turning curves: an accountability companion reader 
SN  - 151919935X
U1  - 361.0068 23
PY  - 2015///
CY  - [Santa Fe, New Mexico]
PB  - Parse Publishing
KW  - Human services
KW  - Management
KW  - Success in business
KW  - Evaluation research (Social action programs)
KW  - Organizational effectiveness
KW  - Social responsibility of business
N1  - 1. The RBA framework as a whole -- 2. Population accountability -- 3. Performance accountability -- 4. Choosing performance measures for selected services -- 5. Putting population and performance together -- 6. The results scorecard -- Appendices
N2  - "This book is a companion to "Trying Hard Is Not Good Enough," (10th anniversary edition, 2015), which presents a data-driven decision making framework known as Results-Based Accountability (RBA) or Outcomes-Based Accountability (OBA). " -- Provided by publisher
ER  -