Turning curves : an accountability companion reader /
Mark Friedman.
- Parse edition.
1. The RBA framework as a whole -- 2. Population accountability -- 3. Performance accountability -- 4. Choosing performance measures for selected services -- 5. Putting population and performance together -- 6. The results scorecard -- Appendices.
"This book is a companion to "Trying Hard Is Not Good Enough," (10th anniversary edition, 2015), which presents a data-driven decision making framework known as Results-Based Accountability (RBA) or Outcomes-Based Accountability (OBA). " -- Provided by publisher.
151919935X 9781519199355
Human services--Management Success in business. Evaluation research (Social action programs) Organizational effectiveness. Social responsibility of business.