TY  - BOOK
AU  - Chesser,Jerald W.
TI  - Human resource management in a hospitality environment
SN  - 1771883006
AV  - TX911.3.P4 C44 2015
U1  - 647.940683 23
PY  - 2016///]
CY  - Oakville
PB  - Apple Academic Press
KW  - Hospitality industry
KW  - Personnel management
N1  - Includes bibliographical references and index; 1. Management -- 2. Supervision -- 3. Human resource management and the law -- 4. Recruiting and hiring personnel -- 5. Compensation, benefits and staff scheduling -- 6. Staff training -- 7. Orientation and socialization -- 8. Performance evaluation -- 9. Environment in the workplace -- 10. Motivation -- 11. Building teams -- 12. Respect in the workplace -- 13. Discipline -- 14. Human resource management in a union environment -- Case studies
N2  - "The volume presents the complex nature of human resource management, covering the processes, procedures, and law, as well as the impact of environment and attitudes. The book covers all the major facets from the lens of the hospitality industry, including: management issues; legal issues; recruiting and hiring; compensation and benefits; scheduling; orientation and socialization; discipline; performance evaluation, and more. The content is presented in segments that allow the student to concentrate on one area of knowledge at a time. The support materials provided make it possible to constantly reinforce what the student read in the chapter and measure comprehension with rapid feedback." --Publisher's website.
ER  -