TY - BOOK AU - DeVito,Joseph A. TI - Human communication: the basic course SN - 0133866386 AV - P90 .D485 2015 U1 - 302.2 23 PY - 2015///] CY - Boston PB - Pearson Education KW - Communication N1 - Includes bibliographical references and index; Preliminaries to human communication -- Culture and communication -- The self and perception -- Listening in human communication -- Verbal messages -- Nonverbal messages -- Interpersonal communication: conversation -- Interpersonal relationship -- Friends, lovers, and families -- Small group communication -- Members and leaders -- Human communication in the workplace: organizational communication -- Interpersonal, group, and workplace conflict -- Public speaking topics, audiences, and research -- Supporting and organizing your speech -- Style and delivery in public speaking -- The informative speech -- The persuasive speech ER -