TY - BOOK AU - Gawande,Atul TI - The checklist manifesto: how to get things right SN - 0312430000 AV - TS156 .G39 2010 U1 - 610.289 22 PY - 2010/// CY - New York PB - Metropolitan books KW - Lists KW - Quality control KW - Medical care KW - Clinical competence KW - Emergency medicine KW - Intensive care units N1 - Includes bibliographical references; The problem of extreme complexity -- The checklist -- The end of the master builder -- The idea -- The first try -- The checklist factory -- The test -- The hero in the age of checklists -- The save N2 - Reveals the surprising power of the ordinary checklist now being used in medicine, aviation, the armed services, homeland security, investment banking, skyscraper construction, and businesses of all kinds ER -