Fundamentals of case management practice : skills for the human services /
Case management practice
Nancy Summers.
- Fifth edition.
- xxii, 522 pages ; 28 cm.
Includes bibliographical references and index.
Sec. 1: Foundations for best practice in case management -- Sec. 2: Useful clarifications and attitudes -- Sec. 3: Effective communication -- Sec. 4: Meeting clients and assessing their strengths and needs -- Sec. 5: Developing a plan with the client -- Sec. 6: Monitoring services and following the client.