TY - BOOK AU - Joshi,Maulik AU - Ransom,Elizabeth R. AU - Nash,David B. AU - Ransom,Scott B. TI - The healthcare quality book: vision, strategy, and tools SN - 1567935907 AV - RA399.A3 H433 2014 U1 - 362.1068 23 PY - 2014///] CY - Chicago, Illinois, Arlington, Virginia PB - Health Administration Press, Association of University Programs in Health Administration KW - Medical care KW - United States KW - Quality control KW - Health services administration KW - Total quality management KW - Administration KW - Quality of Health Care KW - organization & administration N1 - Includes bibliographical references and index; Foreword --; Preface --; Part I; The Foundation of Healthcare Quality : --; 1; Healthcare Quality and the Patient; Maulik S. Joshi and Donald Berwick --; 2; Basic Concepts of Healthcare Quality; Leon Wyszewianski --; 3; Variation in Medical Practice and Implications for Quality; David J. Ballard, Briget da Graca, Robert S. Hopkins III, and David Nicewander --; 4; Quality Improvement: Foundation, Processes, Tools, and Knowledge Transfer Techniques; Kevin Warren --; Part II; Healthcare Quality at the Organization and Microsystem Levels : --; 5; Data Collection; John J. Byrnes --; 6; Statistical Tools for Quality Improvement; Stephen Schmaltz, Linda S. Hanold, Richard G. Koss, and Jerod M. Loeb --; 7; Physician and Provider Profiling; David B. Nash, Richard Jacoby, and Bettina Berman --; 8; The Culture Connection: Hardwiring Consistent Quality Delivery; Quint Studer --; 9; Measuring and Improving Patient Experiences of Care; Susan Edgman-Levitan --; 10; Dashboards and Scorecards: Tools for Creating Alignment; Michael D. Pugh --; 11; Patient Safety and Medical Errors; Frances A. Griffin --; 12; Creating a Culture of Safety and High Reliability; Edward A. Walker --; 13; Information Technology: Implications for Healthcare Quality; Ferdinand Velasco --; 14; Leadership for Quality; James L. Reinertsen --; 15; Organizational Quality Infrastructure: How Does an Organization Staff Quality?; A. Al-Assaf --; 16; Implementing Quality as the Core Organizational Strategy; Scott B. Ransom and Elizabeth R. Ransom --; 17; Implementing Healthcare Quality Improvement: Changing Clinician Behavior; Valerie Weber and Jaan Sidorov --; Part III; Healthcare Quality in the Environment and Emerging Trends : --; 18; The Quality Improvement Landscape; Kimberly D. Acquaviva and Jean E. Johnson --; 19; Accreditation: Its Role in Driving Accountability in Healthcare; Diane Storer Brown and Kevin Park --; 20; How Purchasers Select and Pay for Value: The Movement to Value-Based Purchasing; François de Brantes --; 21; Transforming the Healthcare System for Improved Quality; Steffanie Bristol and Maulik S. Joshi --; Index N2 - "As healthcare reform continues to transform US healthcare delivery and processes, one thing remains the same: the importance of quality. This book brings together a team of internationally prominent contributors who provide expertise on current strategies, tactics, and methods for understanding quality in a comprehensive way. The book provides a solid foundation on the components and importance of quality, while incorporating techniques to continuously improve and transform a healthcare system."--Publisher's website ER -