The healthcare quality book : vision, strategy, and tools / Maulik S. Joshi, Elizabeth R. Ransom, David B. Nash, and Scott B. Ransom, editors. - Third edition. - xxi, 617 pages : illustrations ; 26 cm

Includes bibliographical references and index.

Foreword -- Preface -- The Foundation of Healthcare Quality : -- Healthcare Quality and the Patient / Basic Concepts of Healthcare Quality / Variation in Medical Practice and Implications for Quality / Quality Improvement: Foundation, Processes, Tools, and Knowledge Transfer Techniques / Healthcare Quality at the Organization and Microsystem Levels : -- Data Collection / Statistical Tools for Quality Improvement / Physician and Provider Profiling / The Culture Connection: Hardwiring Consistent Quality Delivery / Measuring and Improving Patient Experiences of Care / Dashboards and Scorecards: Tools for Creating Alignment / Patient Safety and Medical Errors / Creating a Culture of Safety and High Reliability / Information Technology: Implications for Healthcare Quality / Leadership for Quality / Organizational Quality Infrastructure: How Does an Organization Staff Quality? / Implementing Quality as the Core Organizational Strategy / Implementing Healthcare Quality Improvement: Changing Clinician Behavior / Healthcare Quality in the Environment and Emerging Trends : -- The Quality Improvement Landscape / Accreditation: Its Role in Driving Accountability in Healthcare / How Purchasers Select and Pay for Value: The Movement to Value-Based Purchasing / Transforming the Healthcare System for Improved Quality / Index.. Maulik S. Joshi and Donald Berwick -- Leon Wyszewianski -- David J. Ballard, Briget da Graca, Robert S. Hopkins III, and David Nicewander -- Kevin Warren -- John J. Byrnes -- Stephen Schmaltz, Linda S. Hanold, Richard G. Koss, and Jerod M. Loeb -- David B. Nash, Richard Jacoby, and Bettina Berman -- Quint Studer -- Susan Edgman-Levitan -- Michael D. Pugh -- Frances A. Griffin -- Edward A. Walker -- Ferdinand Velasco -- James L. Reinertsen -- A. Al-Assaf -- Scott B. Ransom and Elizabeth R. Ransom -- Valerie Weber and Jaan Sidorov -- Kimberly D. Acquaviva and Jean E. Johnson -- Diane Storer Brown and Kevin Park -- François de Brantes -- Steffanie Bristol and Maulik S. Joshi -- Part I. 1. 2. 3. 4. Part II. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. Part III. 18. 19. 20. 21.

"As healthcare reform continues to transform US healthcare delivery and processes, one thing remains the same: the importance of quality. This book brings together a team of internationally prominent contributors who provide expertise on current strategies, tactics, and methods for understanding quality in a comprehensive way. The book provides a solid foundation on the components and importance of quality, while incorporating techniques to continuously improve and transform a healthcare system."--Publisher's website.

1567935907 9781567935905

2013031975


Medical care--Quality control.--United States
Health services administration--Quality control.--United States
Total quality management--United States
Total quality management--Administration
Quality of Health Care--organization & administration

RA399.A3 / H433 2014

362.1068