486670 Consumer behaviour : for Auckland University of Technology /
Four eight six six seven zero consumer behaviour Consumer behaviour
compiled by Crystal Yap.
- 1st edition.
- 362 pages : illustrations ; 28 cm
All extracts were taken from: Consumer behavior / Wayne D. Hoyer, Deborah J. MacInnis, Rik Pieters, 6th ed.
Understanding consumer behavior -- Motivation, ability & opportunity -- From exposure to comprehension -- Memory & knowledge -- Attitudes based on high effort -- Attitudes based on low effort -- Problem recognition & information search -- Judgment & decision making based on high effort -- Judgment & decision making based on low effort -- Post-decision processes -- Social influences on consumer behavior -- Consumer diversity -- Households & social class influences.