TY  - BOOK
AU  - Ury,William
TI  - Getting past no: negotiating in difficult situations 
SN  - 0553371312
AV  - BF637.N4 U79 1991
U1  - 158.5 23
PY  - 1993///
CY  - New York
PB  - Bantam Books
KW  - Negotiation
KW  - Negotiation in business
KW  - Interpersonal confrontation
N1  - Includes bibliographical references; I; Getting ready : --; Overview: breaking through barriers to cooperation --; Prologue: prepare, prepare, prepare --; II; Using the breakthrough strategy : --; 1; Don't react: Go to the balcony --; 2; Don't argue: Step to their side --; 3; Don't reject: Reframe --; 4; Don't push: Build them a golden bridge --; 5; Don't escalate: Use power to educate --; III; Turning adversaries into partners : --; Conclusion
N2  - From the co-author of the two-million copy bestseller "Getting to Yes," a state-of-the-art book on negotiation in the '90s. Featuring an all-new chapter to familiarize readers with the main concepts of "Getting to Yes" and other negotiation strategies, "Getting Past No" reveals how to turn adversaries into negotiating partners
UR  - http://catdir.loc.gov/catdir/enhancements/fy0707/94207934-s.html
UR  - http://catdir.loc.gov/catdir/enhancements/fy0703/94207934-b.html
ER  -