Ury, William <br/><br/>
Getting past no :  negotiating in difficult situations / 
William Ury. 
 - Revised edition. 
 - xv, 189 pages :  illustrations ;  21 cm 
<br/><br/>Includes bibliographical references. 
<br/><br/> Getting ready : --  Overview: breaking through barriers to cooperation --  Prologue: prepare, prepare, prepare --  Using the breakthrough strategy : --  Don't react: Go to the balcony --  Don't argue: Step to their side --  Don't reject: Reframe --  Don't push: Build them a golden bridge --  Don't escalate: Use power to educate --  Turning adversaries into partners : --  Conclusion.  I.  II.  1.  2.  3.  4.  5.  III. 
<br/><br/> From the co-author of the two-million copy bestseller "Getting to Yes," a state-of-the-art book on negotiation in the '90s. Featuring an all-new chapter to familiarize readers with the main concepts of "Getting to Yes" and other negotiation strategies, "Getting Past No" reveals how to turn adversaries into negotiating partners. 
<br/><br/><label>ISBN: </label>0553371312 9780553371314 
<br/><br/><label>LCCN: </label>94207934 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negotiation.<br/>Negotiation in business<br/>Interpersonal confrontation.
<br/><br/><label>LC Class. No.: </label>BF637.N4  / U79 1991 
<br/><br/><label>Dewey Class. No.: </label>158.5