TY - BOOK AU - Egan,Gerard TI - The skilled helper: a problem-management and opportunity-development approach to helping SN - 1285065719 AV - BF637.C6 E39 2014 U1 - 158.3 23 PY - 2014///] CY - Australia PB - Brooks/Cole, Cengage Learning KW - Counseling psychology KW - Counseling N1 - Illustration on p. 2 of cover; First published under the title: The skilled helper, a model for systematic helping and interpersonal relating, c1975; Includes bibliographical references (pages 405-449) and index; Part I; Laying The Groundwork. : --; 1; The Ingredients of Successful Helping. --; 2; The Helping Relationship and the Values That Drive It. --; Part II; the Therapeutic Dialogue: Communication And Relationship-Building Skills. : --; 3; Empathic Presence: Tuning In and Listening. --; 4; Empathic Responding: Working at Mutual Understanding. --; 5; The Art of Probing and Summarizing. --; 6; Facilitating Client Self-Challenge: From New Perspectives to New Behavior. --; 7; Helper Self-Challenge. --; Part III; The Skilled Helper Problem-Management And Opportunity-Development Approach To Helping. : --; 8; An Introduction to the Problem-Management Process. --; 9; Stage I-A: Help Clients Tell Their Stories --; 10; : Stage I, Task I-B: The Real Story. Task I-C: The Right Story --; 11; Stage II: Designing Problem-Managing Goals. Task II-A: Possibilities for a Better Future. --; 12; Stage II, Task II-B: Goals, Outcomes, Impact: Stage II-C: Commitment --; 13; Planning the Way Forward. --; 14; Implementation: Making It All Happen N2 - Internationally recognised for its successful problem-management approach to effective helping, this book offers a step-by-step guide to the counselling process ER -