TY  - BOOK
AU  - Nickson,Dennis
TI  - Human resource management for the hospitality and tourism industries
SN  - 0415642116
AV  - TX911.3.P4 N53 2013
U1  - 647.940683 23
PY  - 2013///
CY  - London, New York
PB  - Routledge
KW  - Hospitality industry
KW  - Personnel management
KW  - Tourism
N1  - Includes bibliographical references (pages [311]-339) and index; 1; Human resource management and the tourism and hospitality industry: an introduction --; 2; International human   resource management --; 3; Organizational culture --; 4; Labour markets --; 5; Recruitment and selection --; 6; Equal opportunities and managing diversity --; 7; Human resource development --; 8; Performance management and   appraisal --; 9; Reward strategies in the tourism and hospitality industry --; 10; Employee relations, involvement   and participation --; 11; Employee wellbeing, welfare, health and safety in the workplace --; 12; Grievance and   disciplinary procedures --; 13; Human resource management in the events industry
N2  - "Human Resource Management for the Hospitality and Tourism Industries 2nd Edition, takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry."--Publisher's website
ER  -