Communication yearbook.  22 / 
Michael E. Roloff, editor. 
 - xv, 504 pages ;  24 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/> Editor's introduction /  "You just don't have the evidence": an analysis of claims and evidence in Deborah Tannen's You Just Don't Understand  /  Cross-cultural perspectives on motivations of verbal communication: review, critique and a theoretical framework /  Harmful speech in intergroup encounters: an organisational framework  for communication research /  Reactions of criminal sexual offenders to pornography:  a meta-analytic summary /  The life space of personalised conflicts /  Michael E. Roloff --  Daena J. Goldsmith and Patricia A. Fulfs --  Min-Sun Kim --  Laura Leets and Howard Giles --  Mike Allen, David D'Alessio and  Tara M. Emmers-Sommer --  Dale Hample --  How to handle opposing arguments in persuasive messages: a meta-analytic  review of the effects of one-sided and two-sided messages /  Communication practices of followers, members and protégés:  the case of upward influence tactics /  The crisis of political communication: normative  critiques of news and democratic processes /  Communication and customer service /  Communication in families with an aging parent: a review  of the literature and agenda for future research /  Adult friendship: examples of intercultural patterns /  Author index --  Subject index --  About the editor --  About the contributors.  Daniel J. O'Keefe --  Vincent R. Waldron --  Erik P. Bucy and Paul D'Angelo --  Wendy S. Zabova Ford --  Susan Anne Fox --  Elisabeth Gareis -- 
<br/><br/>Published annually for the International Communication Association. 
<br/><br/><label>ISBN: </label>076191935X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication.
<br/><br/><label>LC Class. No.: </label>P90  / .C66 2013eb 
<br/><br/><label>Dewey Class. No.: </label>302.2