OM4 /
Operations management 4
[David A. Collier, James R. Evans].
- Fourth edition, Student edition.
- ix, 434 pages : illustrations ; 28 cm
Previous ed.: published as OM3. 2012. Includes index.
Goods, services, and operations management -- Value chains -- Measuring performance in operations -- Operations strategy -- Technology and operations management -- Goods and service design -- Process selection, design, and analysis -- Facility and work design -- Supply chain design -- Capacity management -- Forecasting and demand planning -- Managing inventories -- Resource management -- Operations scheduling and sequencing -- Quality management -- Quality control and SPC -- Lean operating systems -- Project management.
Created through a 'student-tested, faculty-approved' review process with input from more than 150 students and faculty, Collier/Evans' OM4 provides a streamlined introduction to the core concepts, techniques, and applications of contemporary operations management.