TY - BOOK AU - Oetzel,John G. AU - Ting-Toomey,Stella TI - The SAGE handbook of conflict communication SN - 1412987792 U1 - 303.6 23 PY - 2013/// CY - Thousand Oaks, Calif., London PB - SAGE KW - Conflict management KW - Social conflict KW - Communication in the social sciences N1 - Previous ed.: 2006; Includes bibliographical references and index; Preface -- John Oetzel, Stella Ting-Toomey Definitions and Approaches to Conflict and Communication -- Linda Putnam Quantitative Methods for Conflict Communication Research -- Edward L. Fink & Deborah A. Cai, with Qi Wang Qualitative Research on Communication and Conflict -- Min Jiang & Patrice M. Buzzanell I. INTERPERSONAL CONFLICT -- Stella Ting-Toomey & John G. Oetzel Emotion and Communication in Conflict Interaction -- Laura K. Guerrero Social Cognition & Conflict -- Michael E. Roloff & Courtney Wright Conflict in Dating and Marital Relationships -- John P. Caughlin, Anita L. Vangelisti, and Sylvia L. Mikucki-Enyart Intimate Partner Violence -- Brian H. Spitzberg Family Conflict Communication -- Ascan Koemer It Happens in Real Life: The Complexities of Conflict and Mental Health within Families -- Keri Bolton Oetzel Managing Conflict in a Competent Manner: A Mindful Look at Events that Matter -- Daniel J. Canary, Sandra G. Lakey, & Alan L. Sillars II. ORGANIZATIONAL CONFLICT -- John G. Oetzel ER -