The SAGE handbook of conflict communication / Handbook of conflict communication Conflict communication edited by John G. Oetzel and Stella Ting-Toomey. - Second edition. - xiii, 898 pages : illustrations ; 26 cm

Previous ed.: 2006.

Includes bibliographical references and index.

Preface -- John Oetzel, Stella Ting-Toomey Definitions and Approaches to Conflict and Communication -- Linda Putnam Quantitative Methods for Conflict Communication Research -- Edward L. Fink & Deborah A. Cai, with Qi Wang Qualitative Research on Communication and Conflict -- Min Jiang & Patrice M. Buzzanell I. INTERPERSONAL CONFLICT -- Stella Ting-Toomey & John G. Oetzel Emotion and Communication in Conflict Interaction -- Laura K. Guerrero Social Cognition & Conflict -- Michael E. Roloff & Courtney Wright Conflict in Dating and Marital Relationships -- John P. Caughlin, Anita L. Vangelisti, and Sylvia L. Mikucki-Enyart Intimate Partner Violence -- Brian H. Spitzberg Family Conflict Communication -- Ascan Koemer It Happens in Real Life: The Complexities of Conflict and Mental Health within Families -- Keri Bolton Oetzel Managing Conflict in a Competent Manner: A Mindful Look at Events that Matter -- Daniel J. Canary, Sandra G. Lakey, & Alan L. Sillars II. ORGANIZATIONAL CONFLICT -- John G. Oetzel.

1412987792 9781412987790 1452281971 9781452281971


Conflict management.
Social conflict
Communication in the social sciences.

303.6