TY  - BOOK
AU  - Shwom,Barbara Lynne
AU  - Snyder,Lisa Gueldenzoph
TI  - Business communication: polishing your ptofessional presence 
SN  - 0136078079
AV  - HF5718 .S525 2012
U1  - 651.7 22
PY  - 2012///]
CY  - Upper Saddle, N.J.
PB  - Prentice Hall
KW  - Business writing
N1  - Includes bibliographical references and index; Becoming a successful business communicator -- Working with others : interpersonal, intercultural, and team communication -- Managing the communication process : analyzinmg, composing, evaluating -- Communicating routine messages and building goodwill -- Communicating persuasive messages -- Communicating bad-news messages -- Finding and evaluating business information -- Preparing persuasive business proposals -- Preparing business reports -- Preparing and delivering business presentations -- Creating resumes and cover letters -- Getting the job : interviewing skills
ER  -