Shwom, Barbara Lynne, <br/><br/>
Business communication :  polishing your ptofessional presence / 
Barbara Shwom, Lisa Gueldenzoph Snyder. 
 - xxx, 470 98 variously numbered pages :  colour illustrations ;  28 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Becoming a successful business communicator -- Working with others : interpersonal, intercultural, and team communication -- Managing the communication process : analyzinmg, composing, evaluating -- Communicating routine messages and building goodwill -- Communicating persuasive messages -- Communicating bad-news messages -- Finding and evaluating business information -- Preparing persuasive business proposals -- Preparing business reports -- Preparing and delivering business presentations -- Creating resumes and cover letters -- Getting the job : interviewing skills. 
<br/><br/><label>ISBN: </label>0136078079 9780136078074 
<br/><br/><label>LCCN: </label>2010043081 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business writing
<br/><br/><label>LC Class. No.: </label>HF5718  / .S525 2012 
<br/><br/><label>Dewey Class. No.: </label>651.7