TY  - BOOK
AU  - England,Carole
AU  - Morgan,Ransolina
TI  - Communication skills for midwives: challenges in every day practice 
SN  - 0335243991
AV  - RT 
U1  - 618.20014 23
PY  - 2012///
CY  - Maidenhead
PB  - Open University Press
KW  - Communication in nursing
KW  - Midwives
KW  - Midwifery
N1  - Non-verbal communication --; How to use this book --; Scope and aims of the book --; References --; Outline of the book --; 1; Communication challenges in maintaining professional behaviour: --; Introduction --; Use of humour --; Chapter aims --; Inappropriate self-disclosure --; The professional midwife --; Being a role model --; Quality written records and care plans --; Legal issues --; Conclusion --; Handover, verbal descriptions, and stereotyping --; Summary of key points --; References --; Oral reporting and pronunciation of clinical words --; Useful websites --; 2; Communication challenges in negotiating with others in multi-professional/disciplinary teams and agencies: --; Introduction --; Appraisal --; Chapter aims --; Support --; The culture of the National Health Service in midwifery --; Conclusion --; Summary of key points --; Leadership and management skills --; References --; Team psychology --; Useful websites --; Conflict management --; Glossary --; 3; Communication challenges in the student: --; mentor relationship --; Introduction --; How student and mentor can work together when the student is struggling to pass her assessments --; Chapter aims --; Meeting your mentor on the first clinical placement --; Conclusion --; Providing and receiving constructive feedback --; Summary of key points --; References --; Some suggestions for providing skilled feedback --; Glossary --; The effect of students' ability on the student --; mentor relationship --; 4; Communication challenges in working with minority groups: --; Introduction --; Chapter aims --; Communicating with women and their families from different cultural backgrounds --; Working with women who are living outside their dominant culture --; Meeting people from different cultures for the first time --; Non-verbal features of communication in various cultures --; Cultural influences on paralinguistic features of language --; When English is not understood or spoken by the woman --; Working with women who are culturally different through disability --; Cultural challenges when the woman herself is a healthcare professional --; Conclusion --; Summary of key points --; References --; Useful websites --; Glossary --; 5; Communication challenges in breaking significant news: --; Introduction --; Chapter aims --; How does neutral news become significant or bad news? --; The breaking news process --; Special considerations in breaking significant news --; Breaking significant news in different clinical contexts --; Conclusion --; Summary of key points --; References --; 6; Communication challenges associated with loss and bereavement: --; Introduction --; Chapter aims --; The loneliness of early pregnancy loss (miscarriage) --; Pregnancy after an early pregnancy loss --; The unpredictable nature of grief and its effects --; The impact of culture on loss --; The skill of absolute listening --; Conclusion --; Summary of key points --; References --; Useful websites --; 7; Communication challenges in acute clinical situations: --; Introduction --; Chapter aims --; The acute clinical situation that is not an emergency --; The acute clinical situation that is an emergency --; Resuscitation of the baby at birth --; When a poorly managed interaction becomes an acute clinical situation --; How different groups react and respond to acute clinical situations --; Conclusion --; References --; 8; Communication challenges around domestic abuse: --; Introduction --; Chapter aims --; Professional response --; The midwife's role in domestic abuse --; Types of abuse --; Recognition of abuse --; Effects of domestic abuse on women --; Why midwives find domestic abuse difficult to handle --; Domestic abuse and children --; Disclosure of abuse --; Possible communication problems --; Conclusion --; Summary of key points --; References --; Further reading --; Useful websites --; Glossary
ER  -