TY  - BOOK
AU  - O'Toole,Gjyn
TI  - Communication: core interpersonal skills for health professionals 
SN  - 0729541002
U1  - 610.696 23
PY  - 2012///
CY  - Chatswood, N.S.W.
PB  - Elsevier
KW  - Communication in medicine
KW  - Medical personnel and patient
KW  - Interpersonal communication
N1  - Previously published: Chatswood, N.S.W. : Churchill Livingstone, 2008; Includes bibliographical references and index; Defining effective communication for health professionals --; 2; The overall goal of communication for health professionals --; 3; The specific goals of communication for health professionals: 1 --; 4; The specific goals of communication for health professionals: 2 --; 5; Awareness of and need for reflective practice --; 6; Awareness of self --; 7; Awarness of how personal assumptions affect communication --; 8; Awareness of the 'person/s' --; 9; Awareness of listening to facilitate person/s-centered communication --; 10; Awareness of different environments that can affect communication --; 11; Communication with the hold person/s --; 12; Non-verbal communication --; 13; Conflict and communication --; 14; Culturally competent communication --; 15; Communicating with indigenous peoples --; 16; Misunderstandings and communication --; 17; Ethical communication --; 18; Remote communication
ER  -