O'Toole, Gjyn. <br/><br/>
Communication :  core interpersonal skills for health professionals / 
Gjyn O'Toole. 
 - Second edition. 
 - xvii, 369 pages :  illustrations ;  25 cm 
<br/><br/> Previously published: Chatswood, N.S.W. : Churchill Livingstone, 2008. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/> Defining effective communication for health professionals --  The overall goal of communication for health professionals --  The specific goals of communication for health professionals: 1 --  The specific goals of communication for health professionals: 2 --  Awareness of and need for reflective practice --  Awareness of self --  Awarness of how personal assumptions affect communication --  Awareness of the 'person/s' --  Awareness of listening to facilitate person/s-centered communication --  Awareness of different environments that can affect communication --  Communication with the hold person/s --  Non-verbal communication --  Conflict and communication --  Culturally competent communication --  Communicating with indigenous peoples --  Misunderstandings and communication --  Ethical communication --  Remote communication.  2.  3.  4.  5.  6.  7.  8.  9.  10.  11.  12.  13.  14.  15.  16.  17.  18. 
<br/><br/><label>ISBN: </label>0729541002 9780729541008 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in medicine.<br/>Medical personnel and patient.<br/>Interpersonal communication
<br/><br/><label>Dewey Class. No.: </label>610.696