TY - BOOK AU - Zikmund,William G. AU - Babin,Barry J. TI - Essentials of marketing research SN - 1133190642 AV - HF5415.2 .Z537 2013 U1 - 658.83 23 PY - 2013///] CY - Mason, Ohio PB - South-Western Cengage Learning KW - Marketing research N1 - Includes access code for access to Qualtrics, a web-based survey tool(http://www.qualtrics.com/cengage); Includes bibliographical references and index; 1; Introduction: --; The role of marketing research --; Data mining procedures and knowledge systems --; The marketing research process --; The human side of marketing research : organizational and ethical issues --; 2; Designing research studies: --; Qualitative research --; Secondary data research in a digital age --; Survey research --; Observation --; Conducting marketing experiments --; 3; Measurement : --; Measurement and attitude scaling --; Questionnaire design --; 4; Sampling and statistical theory: --; Sampling designs and sampling procedures --; Reviewing statistical theory and determining sample size --; 5; Analysis and reporting; --; Basic data analysis --; Testing for differences between groups and for relationships among variables --; Communicating research results --; 6; Comprehensive cases with computerized databases ER -