TY - BOOK AU - Geffner,Andrea B. TI - Business English: the writing skills you need for today's workplace SN - 0764143271 AV - PE1479.B87 G4 2010 U1 - 808.06665 22 PY - 2010///] CY - Hauppauge, N.Y. PB - Barron's KW - English language KW - Business English KW - Rhetoric KW - Business writing N1 - "Includes a glossary of business terms, commonly confused words, quizzes with answers."; Includes bibliographical references and index; Table of model letters -- Grammar and sentence structure. Identifying verbs and subjects ; Sentence completers ; The sentence vs. fragments vs. run-ons ; Subject-verb agreement ; Verb forms ; Pronouns ; Advanced sentence structure ; Mechanics -- Correspondence. Business style ; Letter format ; Request letters ; Replies ; Credit and collection letters ; Complaints, claims, and adjustments ; Sales and public relations letters ; Social business letters ; Employment correspondence ; In-house correspondence ; News releases ; Business reports and proposals -- Words at work. Commonly confused words ; Spelling problems ; A glossary of business terms ; Answers to exercises in "Grammar and sentence structure." ER -