TY - BOOK AU - Kathol,Roger G. AU - Perez,Rebecca AU - Cohen,Janice S. TI - The integrated case management manual: assisting complex patients regain physical and mental health SN - 0826106331 AV - RA975.5.C36 K37 2010 U1 - 362.11068 22 PY - 2010///] CY - New York PB - Springer KW - Hospitals KW - Case management services KW - Comorbidity KW - Continuum of care KW - Administration KW - Integrated delivery of health care KW - Case Management KW - organization & administration N1 - Includes bibliographical references and index; Case management, integrated case management, and complexity assessment grids -- Overview of health complexity and the interaction between physical health and mental conditions -- The organization of integrated case management environments and work processes -- Motivational interviewing and health behavior change in complex patients / with contributions by Jos Dobber -- Cross-disciplinary training for integrated case managers -- Examples of basic information on common physical and mental conditions -- Adult integrated case management using INTERMED-complexity assessment grid methodology -- Child/youth integrated case management using pediatric INTERMED-complexity assessment grid methodology -- Interpreting complexity assessment grid anchor point scores -- Using a case manager-patient dialogue for complexity assessment and care plan development -- Managing adult and pediatric cases using integrated case management -- Assisting Lucinda : depressed diabetic patient with numerous complications, poor control, and high service use -- Assisting Robert : disabled employee with chronic lung disease, panic attacks, and alcohol abuse -- Assisting Paul : thirteen-year-old with congenital heart disease, family anxiety, and school nonattendance ER -