TY  - BOOK
AU  - Kelly,Caitlin
TI  - Malled: my unintentional career in retail 
SN  - 1591843804
AV  - HF5438.25 .K447 2011
U1  - 658.85 22
PY  - 2011///
CY  - New York
PB  - Portfolio/Penguin
KW  - Selling
KW  - Vocational guidance
N1  - I seek refuge, at the mall -- Settling in -- Fitting in -- Holiday shopping begins : deck the halls, not the customers! -- The good news -- Weathering the recession -- Neglect and disrespect -- This job can kill you -- Cogs in the machine -- Whose idea was this? -- Customers from hell -- The end of my rope
N2  - After losing her job as a journalist and the security of a good salary, Caitlin Kelly took a part-time job at an upscale outdoor clothing company at her local mall. In this memoir, Kelly recounts her mid-career misadventures in the absurd world of American retail
ER  -