The Cornell School of Hotel Administration on Hospitality : cutting edge thinking and practice /
edited by Michael C. Sturman, Jack B. Corgel, Rohit Verma.
- xii, 500 pages : illustrations ; 24 cm
Includes bibliographical references and index.
Four paths to success in the hospitality industry / Jack Corgel, Michael C. Sturman & Rohit Verma -- The essence of hospitality and service / Guiseppe Pezzotti -- Success in your hospitality career -- Preparing for a successful career in the hospitality industry / Kate Walsh, Bill Carroll, & Michael C. Sturman -- The listening fast track / Judi Brownell -- Developing and managing a multinational career / Jan Katz.
0470554991 9780470554999
2010043313
Cornell University. School of Hotel Administration.
Hospitality industry--Study and teaching--New York (State)--Ithaca Hotel management--Study and teaching--New York (State) Hospitality--Study and teaching--New York (State)