TY  - BOOK
AU  - Woodcock-Ross,Johanna
TI  - Specialist communication skills for social workers: focusing on service users' needs 
SN  - 0230218040
AV  - HV29.7 .W66 2011
U1  - 361.3014 22
PY  - 2011///
CY  - Basingstoke, New York
PB  - Palgrave Macmillan
KW  - Communication in social work
KW  - Social workers
N1  - Includes bibliographical references and index; Machine generated contents note: -- Introduction -- Introducing Communication Skills -- Basic 'Universal' Communication Skills -- Working with Children -- Working with Young People with Offending Behaviour -- Working with Parents -- Working with People who Use Substances -- Working with Adults with Mental Health Problems -- Working with Adults with Disabilities -- Working with Refugees and Asylum Seekers -- Working with Older People -- Conclusion -- Research Appendix
N2  - "This book provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups"--
ER  -