List of figures and tables Guided tour Preface Foreword Acknowledgements Publisher's acknowledgements Making sense of the project context 1 Introduction 2 Structures and frameworks 3 Projects and organisations Managing the project process: the 4-D model D1: Define it 4 Stakeholders, strategy and success 5 Initial planning D2: Design it 6 Time planning 7 Rethinking time planning: the critical chain approach 8 Cost and benefit planning 9 Stakeholders and quality 10 Risk and opportunities management D3: Do it 11 Project organisation: structures and teams 12 Management and leadership in projects 13 Control 14 Supply chain issues 15 Problem-solving and decision-making D4: Develop it 16 Project completion and review 17 Improving project performance Index