TY  - BOOK
AU  - Grant,Kevin
AU  - Hackney,Ray
AU  - Edgar,David
TI  - Strategic information systems management
SN  - 1408007932
AV  - T58.6 .G73 2010
U1  - 658.4038011 22
PY  - 2010///]
CY  - Andover, Hampshire
PB  - Cengage Learning
KW  - Management information systems
KW  - Strategic planning
N1  - Includes bibliographical references and index; Machine generated contents note; 1; Business Strategy for the Digital World --; 1.1; Introduction --; 1.2; development of strategic management --; 1.3; development of the digital economy --; 1.4; Positioning Approach --; 1.5; competitive environment --; 1.6; Resource-Based View --; 1.7; E-business and the Resource-Based View --; 1.8; Strategic information systems and the RBV --; 1.9; Dynamic capabilities --; 1.10; M-commerce --; Conclusion --; Key learning points --; Review questions and tasks --; Key further reading --; References --; 2; Business Exploitation of Information and Communication Technology Systems --; 2.1; Introduction --; 2.2; importance of ICT in contemporary organizations --; 2.3; Evidence on the exploitation of ICT by organizations --; 2.4; Challenges associated with exploiting ICT --; 2.5; Understanding ICT implementation and use --; 2.6; Improving the exploitation of ICT --; Conclusion --; Key learning points --; Review questions and tasks --; Key further reading --; References --; 3; Information Systems Development Approaches --; 3.1; Introduction --; 3.2; Why Information Systems Development is key to business strategy --; 3.3; brief history of Information Systems Development --; 3.4; Contemporary Information Systems Development (ISD) --; 3.5; Dynamic Systems Development Method (DSDM) --; 3.6; Case study: London Ambulance Service-from failure to success --; Conclusion --; Key learning points --; Review questions and tasks --; Key further reading --; References --; 4; Disruptive Technologies and Applications --; 4.1; Introduction --; 4.2; Context for disruptive technologies and applications --; 4.3; Strategy of disruption and innovation --; 4.4; Internet and related technologies --; 4.5; Focus of disruptive internet applications --; 4.6; Emerging disruptive technologies: features and applications --; 4.7; MMORPGS and virtual worlds --; 4.8; Future issues --; Conclusion --; Key learning points --; Review questions and tasks --; Key further reading --; References --; 5; Business IT/IS Alignment --; 5.1; Introduction --; 5.2; Business alignment --; 5.3; IT/IS alignment --; 5.4; Assumptions of and in IT/IS alignment --; 5.5; Evolution of IT/IS alignment and its suggested direction of travel --; 5.6; Business benefits of IT/IS alignment --; 5.7; IT/IS alignment and Enterprise Architecture --; 5.8; Academically-based tool kits for IT/IS alignment --; 5.9; Practitioners' challenges --; Conclusion --; Key learning points --; Review questions and tasks --; Key further reading --; References --; 6; Strategic IS/IM in Context --; 6.1; Introduction --; 6.2; nature of public sector organizations --; 6.3; Electronic government (e-government) --; 6.4; E-government applications --; 6.5; E-government-a global phenomenon --; 6.6; Strategies for e-government --; 6.7; E-government maturity models --; 6.8; Issues and challenges in e-government --; 6.9; Emerging technologies --; 6.10; Knowledge Management and e-health in NHS Ayrshire and Arran --; 6.11; What are SMEs? --; 6.12; Why are SMEs important? --; 6.13; What is distinctive about SMEs? --; 6.14; SMEs and IS/IT: drivers and inhibitors --; 6.15; IS/IM competencies for SMEs --; 6.16; Planning for IS/IT in SMEs --; 6.17; Emerging technologies and practices for SMEs --; 6.18; SMEs, IS/IT and policy --; 6.19; Comparing and contrasting the two contexts --; Conclusion --; Key learning points --; Review questions and tasks --; Key further reading --; References --; 7; Global Issues in Information Management --; 7.1; Introduction --; 7.2; Changes in society --; 7.3; IT/IS outsourcing and offshoring --; 7.4; Emerging technologies and global IM --; 7.5; Global information management and management decision-making --; 7.6; greening of IT --; Conclusion --; Key learning points --; Review questions and tasks --; Key further reading --; References --; 8; Strategic Knowledge Management --; 8.1; Introduction --; 8.2; Evolution of the knowledge economy --; 8.3; What is knowledge management? --; 8.4; Knowledge management models --; 8.5; Organizational learning and knowledge --; 8.6; Intellectual capital --; 8.7; Knowledge and intellectual capital as a source of sustainable competitive advantage --; 8.8; Knowledge management strategies --; Conclusion --; Key learning points --; Review questions and tasks --; Key further reading --; References --; 9; Organizational Change, Culture and Strategic IS/IT Led Change --; 9.1; Introduction --; 9.2; Human behaviour and organizational culture --; 9.3; Characterizing organizational culture --; 9.4; Different types of change --; 9.5; Managing for change --; 9.6; Getting the organization ready to accept strategic IS/IT led change --; 9.7; Dealing with and managing resistance to change --; 9.8; Stakeholder engagement --; 9.9; Managing change across boundaries --; 9.10; Strategic leadership in large and complex organizations --; 9.11; Achievement of the organization's new goals and objectives --; 9.12; Pitfalls to avoid when leading strategic change --; Conclusion --; Key learning points --; Review questions and tasks --; Key further reading --; References --; 10; IS/IT Benefits Management and Realization --; 10.1; Introduction --; 10.2; Evaluating information systems --; 10.3; IT productivity paradox --; 10.4; Benefits management --; 10.5; Financial aspect of IT --; 10.6; Benefits management techniques --; 10.7; Benefits management approach --; 10.8; Benefits realization approach --; 10.9; Life cycle thinking and IT economics --; 10.10; Requirements for the business cases --; 10.11; Organizing the financial control function --; 10.12; Case study: IBG Banking --; Conclusion --; Key learning points --; Review questions and tasks --; Key further reading --; References --; 11; Strategic IT/IS Leadership and IT Governance --; 11.1; Introduction --; 11.2; What is leadership? --; 11.3; What is strategic leadership? --; 11.4; differences between managers and leaders --; 11.5; Transformational leadership --; 11.6; Leading technology enabled innovations --; 11.7; Leadership competencies for technology led innovation --; 11.8; Leading IT geeks --; 11.9; Corporate governance --; 11.10; IT governance definition --; 11.11; Corporate governance and IT governance --; 11.12; growing maturity of IT governance --; 11.13; Corporate Governance of Information Communications Technology --; 11.14; Building effective IT governance structure, participation and process --; 11.15; IT governance structures --; 11.16; Participation in governance --; 11.17; IT governance structure --; 11.18; Project and programme boards --; 11.19; Project and programme management frameworks --; Conclusion --; Key learning points --; Review questions and tasks --; Key further reading --; References --; 12; IT/IS Professionalism, Ethics and Security --; 12.1; Introduction --; 12.2; IT/IS professinalism --; 12.3; What is professionalism? --; 12.4; Towards an understanding of IT professionalism --; 12.5; What next for IT professionalism? --; 12.6; Ethical behaviour in IT/IS --; 12.7; Professional organizations and codes of ethics --; 12.8; Legislation and its impact on the IT function --; 12.9; Intellectual property --; 12.10; Types of IT/IS security threats --; 12.11; Non-technical attacks --; 12.12; Countermeasures: technical controls --; 12.13; Countermeasures: non-technical controls --; Conclusion --; Key learning points --; Review questions and activities --; Key further reading --; References
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