TY  - BOOK
AU  - Lee-Ross,Darren
AU  - Pryce,Josephine
TI  - Human resources and tourism: skills, culture and industry 
T2  - Aspects of tourism texts
SN  - 1845411404
AV  - G155.A1 L42 2010
U1  - 910.683 22
PY  - 2010///]
CY  - Bristol, Buffalo
PB  - Channel View Publications
KW  - Tourism
KW  - Management
KW  - Personnel management
N1  - Includes bibliographical references and index; The nature of the beast, human resources management and the tourism -- Change, what change? human resources planning in a contemporary environment -- Managing the process -- Performing or ignoring, management and appraisal -- Training and development -- Quality of work life -- Industrial relations and legal aspects -- The same differences? diversity management -- To be or not to be? human resource management and the role of ethics -- The future of human resources
ER  -