Writing and speaking in the technology professions : a practical guide /
edited by David F. Beer.
- Second edition.
- xiv, 517 pages : illustrations ; 28 cm
"A selected reprint volume.".
Includes bibliographical references and index.
Preface -- Can Engineers Write? -- Preparing to Write the Document: A Worksheet for Situational Analysis in the Workplace -- Issue Trees: A Tool to Aid the Engineering Writer -- Ready, Aim - Write! -- Beginnings and Endings: Keys to Better Engineering Technical Writing -- Could You Be Clearer? An Examination of the Multiple Perspectives of Clarity -- The Grammar Instinct -- Comparing the Two Cultures in Technical Writing -- Creating a Doc Spec -- Write a Good Technical Report -- How to Avoid the Transitional Ax in Indirect Bad News Messages -- Job Hunting: Sharpening Your Competitive Edge -- How to Write a Recommendation -- Some Guidance on Preparing Technical Articles for Publication -- Today's Style Guide: Trusted Tool with Added Potential -- "Professional Communication" and the "Odor of Mendacity": The Persistent Suspicion that Skillful Writing is Successful Lying -- Editing Visual Media -- Visual Discriminability of Headings in Text -- Choosing the Right Graph -- Table Construction: Do's and Don'ts -- Safety Labels: What to Put in Them, How to Write Them, and Where to Place Them -- Editing Math: What to Do with the Symbols -- Displaying Scientific Graphics on Computer -- Designing and Writing Operating Manuals -- Manual Dexterity - What Makes Instructional Manuals Usable -- Selecting and Switching: Some Advantages of Diagrams Over Tables and Lists for Presenting Instructions -- Using a Structured Design Analysis To Simplify Complex In-House Computer Manuals -- Single-Source Manuals -- The Effects of Screen Captures in Manuals: A Textual and Two Visual Manuals Compared -- The User Edit: Making Manuals Easier to Use -- Fifteen Questions to Help You Write Winning Proposals -- The Short Proposal: Versatile Tool for Communicating Corporate Culture in Competitive Climates -- Technical Writing and Illustrating Strategies for Winning Government Contracts -- Storyboarding Can Help Your Proposal -- Developing Winning Proposal Strategies -- Clarification Questions That Work -- Proposals: Write to Win -- Broadening Employment Horizons: Transferring Proposal Writing Skills from For-Profit to Nonprofit Organizations -- Theory and Practice of Editing Processes in Technical Communication -- When the Basics Aren't Enough: Finding a Comprehensive Editor -- Collaborative Writing in the Workplace -- Reverse Engineering: The Outline As Document Restructuring Tool -- How Writing Helps R&D Work -- The Paradox of Revision: A Study of Writing as a Product in the Revision of Manuals -- Online Editing: Mark-Up Models and the Workplace Lives of Editors and Writers -- A Quick and Easy Strategy for Organizing a Speech -- A Good Speech is Worth a Thousand (Written) Words -- The Engineering Presentation - Some Ideas on How to Approach and Present It -- Authenticity Beats Eloquence -- Handling a Hostile Audience - With Your Eyes -- Improving Oral Marketing Presentations in the Technology-Based Company -- Illustrations in Oral Presentations: Photographs -- Producing a Video on a Technical Subject: A Guide -- You Haven't Heard a Word I Said: Getting Managers to Listen -- Becoming an Effective Listener -- Toward Better Meetings: A Psychologist's View -- Presenting the Successful Technical Seminar -- Project Characteristics and Group Communication: An Investigation -- Between Silence and Voice: Communicating in Cross-Functional Project Teams -- A Dialogue Technique to Enhance Electronic Communication in Virtual Teams -- Videoconferencing as a Communication Tool -- World Language Status Does Not Ensure World Class Usage -- English Language Education for Specific Professional Needs -- When Culture and Rhetoric Contrast: Examining English as the International Language of Technical Communication -- The Organization of Japanese Expository Passages -- Measuring the Translatability of Simplified English in Procedural Documents -- Babel in Document Design: The Evaluation of Multilingual Texts -- Aligning International Editing Efforts with Global Business Strategies -- Tackling the Needs of Foreign Academic Writers: A Case Study -- Stylistic Guidelines for E-Mail -- "Who's Reading My E-Mail?" A Study of Professionals' E-Mail Usage and Privacy Perceptions in the Workplace -- Customer Partnering: Data Gathering For Complex On-Line Documentation -- Challenges in Developing Research-Based Web Design Guidelines -- The Web and Corporate Communication: Potentials and Pitfalls -- Editing A Web Site: Extending the Levels of Edit -- Web Accessibility for People with Disabilities: An Introduction for Web Developers -- A Conceptual Framework for International Web Design -- Index -- About the Editor.
"An updated edition of the classic guide to technical communication; ; Consider that 20 to 50 percent of a technology professional's time is spent communicating with others. Whether writing a memo, preparing a set of procedures, or making an oral presentation, effective communication is vital to your professional success. This anthology delivers concrete advice from the foremost experts on how to communicate more effectively in the workplace.; ; The revised and expanded second edition of this popular book completely updates the original, providing authoritative guidance on communicating via modern technology in the contemporary work environment. Two new sections on global communication and the Internet address communicating effectively in the context of increased e-mail and web usage. As in the original, David Beer's Second Edition discusses a variety of approaches, such as: ; ; ; Writing technical documents that are clear and effective ; ; Giving oral presentations more confidently ; ; Using graphics and other visual aids judiciously; ; Holding productive meetings ; ; Becoming an effective listener; ; The new edition also includes updated articles on working with others to get results and on giving directions that work. Each article is aimed specifically at the needs of engineers and others in the technology professions, and is written by a practicing engineer or a technical communicator. Technical engineers, IEEE society members, and technical writing teachers will find this updated edition of David Beer's classic Writing and Speaking in the Technology Professions an invaluable guide to successful communication."--Publisher description.
0471444731 9780471444732
2003272849
Technical writing--Handbooks, manuals, etc. Communication of technical information--Handbooks, manuals, etc.