Leadership without excuses : how to create accountability and high performance (instead of just talking about it /
Jeff Grimshaw, Gregg Baron.
- xxiv, 280 pages : illustrations ; 24 cm
Includes bibliographical references and index.
Proven Strategies for Communicating Clear and Credible Expectations -- Introduction -- Equip your People for Moments of Truth and Tradeoff -- Invest Excruciating Minutes to Ensure Role Clarity -- Use Commander's Intent to Promote Ownership, Stretch Your People, and Align Them with Your Business Strategy -- Compete for Attention -- Boost the Credibility of Your High Expectations -- Proven Strategies for Creating Compelling Consequences -- Reward What You Want to See More of. And Stop Tolerating What You Don't -- Use the Other F-Word to Tap Hidden Sources of Motivation -- Wield Your Biggest Stick: The Power to Take Things Away -- Whnn You HaWheno Authority, Use Increased Confidence and Reduced Anxiety as Your Consequence Currency -- Proven Strategies for Leading Conversations Grounded in Empirical Reality -- Whet the Appetite for Truth -- Prevent Excuses before They Happen -- Banish the Fantasies and Fetishes that Lead to Fingerpointing -- Treat Mistakes as Intellectual Capital and Give Negative Feedback That Doesn't Freak People Out -- Conclusion. Part I. 1. 2. 3. 4. 5. Part II. 6. 7. 8. 9. Part III. 10. 11. 12. 13.