TY - BOOK AU - Oetzel,John G. TI - Intercultural communication: a layered approach SN - 0132432846 AV - HM1211 .O38 2009 U1 - 303.482 22 PY - 2009///] CY - New York PB - Vango Books KW - Intercultural communication KW - Problems, exercises, etc N1 - Includes bibliographical references and index; Defining intercultural communication -- A layered approach to intercultural communication -- Identity -- Attributions and attitudes -- Initial intercultural interactions -- Intercultural friendships and relationships -- Higher educational contexts -- The workplace -- Health-care contexts -- Intercultural communities -- Media and popular culture -- History(ies) and future(s) shaping intercultural communication N2 - "Intercultural Communication illustrates the dynamic role intercultural communication plays today in social problems, the workplace, health care settings, mass media, and history through a layered and contextualized perspective. Interpersonal communication concepts are looked at through the lenses of individual, interpersonal, organizational, and societal/cultural perspectives to help readers understand the context of both their own behavior and that of others. At the same time, the perspective emphasizes that people have agency and individuals can make a difference to address social problems." -- Publisher ER -