TY - BOOK AU - Zeidner,Moshe AU - Matthews,Gerald AU - Roberts,Richard D. TI - What we know about emotional intelligence: how it affects learning, work, relationships, and our mental health SN - 026201260X AV - BF576 .Z45 2009 U1 - 152.4 22 PY - 2009///] CY - Cambridge, Mass. PB - MIT Press KW - Emotional intelligence N1 - "A Bradford book."; Includes bibliographical references (pages 389-424) and index; Introducing-- emotional intelligence. Emotional intelligence : mapping out the terrain -- Emotional intelligence : a new construct? Measure for emotional intelligence measures ; The intelligence in emotional intelligence ; The personality in emotional intelligence -- Emotional intelligence observed. Developing emotional intelligence : from birth to earth ; How social is emotional intelligence? ; Grace under pressure : emotional intelligence, stress, and coping -- Emotional intelligence in action. Schooling emotional intelligence ; Work and emotional intelligence ; Emotional intelligence and the toxic work environment ; Emotional intelligence in the clinic -- Emotional intelligence-- revisited. Emotional intelligence : known, unknown, and future directions ER -