What we know about emotional intelligence : how it affects learning, work, relationships, and our mental health /
Moshe Zeidner, Gerald Matthews, and Richard D. Roberts.
- xviii, 441 pages : illustrations, map ; 24 cm
"A Bradford book.".
Includes bibliographical references (pages 389-424) and index.
Introducing-- emotional intelligence. Emotional intelligence : mapping out the terrain -- Emotional intelligence : a new construct? Measure for emotional intelligence measures ; The intelligence in emotional intelligence ; The personality in emotional intelligence -- Emotional intelligence observed. Developing emotional intelligence : from birth to earth ; How social is emotional intelligence? ; Grace under pressure : emotional intelligence, stress, and coping -- Emotional intelligence in action. Schooling emotional intelligence ; Work and emotional intelligence ; Emotional intelligence and the toxic work environment ; Emotional intelligence in the clinic -- Emotional intelligence-- revisited. Emotional intelligence : known, unknown, and future directions.