TY - BOOK ED - Elearn Limited (Great Britain) ED - Pergamon Flexible Learning TI - Positive working relationships T2 - Management extra SN - 0080554822 U1 - 658.4092 22 PY - 2008/// CY - Oxford PB - Elseveir KW - Personnel management KW - Management KW - Industrial management N1 - Includes bibliographical references; Communicate to connect --; Behave assertively --; Make meetings productive --; Negotiate win-win solutions --; Recognise and manage conflict ER -