TY  - BOOK
AU  - Kozak,Metin
AU  - Decrop,Alain
TI  - Handbook of tourist behavior: theory & practice 
T2  - Routledge advances in tourism
SN  - 0415993601
AV  - G155.A1 H356 2009
U1  - 910.688 22
PY  - 2009///
CY  - New York
PB  - Routledge
KW  - Tourism
KW  - Consumer behavior
N1  - Includes bibliographical references and index; Part 1; Motivation and Need Recognition --; 1; Interpretive Consumer Research: Uncovering the 'Whys' Underlying Tourist Behavior; Bodil Stilling Blichfeldt and Ines Kessler --; 2; Antecedents and Consequences of Prestige Motivation in Tourism: An Expectancy-Value Motivation; Antonia Correia and Miguel Moital --; Part 2; Perception and Information Processing --; 3; Tourism Destination Image Formation; Robert Govers and Frank M. Go --; 4; Tourist Information Search; Kenneth F. Hyde --; Part 3; Evaluation of Alternatives and Choice --; 5; Decision Strategies in Tourism Evaluation; Alain Decrop and Metin Kozak --; 6; Planning and Exploratory Buying Behavior; Karin Teichmann and Andreas H. Zins --; Part 4; The Tourism Experience --; 7; Understanding Tourist Experience though Mindfulness Theory; Gianna Moscardo --; 8; Unlocking the Shared Experience: Challenges of Consumer Experience Research; Michael Morgan and Pamela Watson --; Part 5; Post-Choice Processes --; 10; Service Failure, Tourist Complaints and Service Recovery; Teoman Duman and Metin Kozak --; Part 6; Individual Determinants of Tourist Behavior --; 12; Tourism Segmentation by Consumer-Based Variables; Sara Dolnicar and Byron Kemp --; 13; Emotions and Affective States in Tourism Behaviour; Juergen Gnoth and Andreas H. Zins --; Part 7; Environmental Determinants of Tourist Behavior --; 14; E-tourist Behavior: The Influence of IT on Consumers; Christine Petr --; 15; The Role of Media Products on Consumer Behaviour in Tourism; Maria Mansson --; 16; Cross-Cultural Differences in Tourist Behavior; Yvette Reisinger
N2  - "In today's highly competitive and global economy, understanding tourist behavior is imperative to success. Tourist behavior has become a cornerstone of any marketing strategy and action. Choosing, buying and consuming tourism/travel products and services includes a range of psycho-social processes and a number of personal and environmental influences that researchers and managers should take into account. This book provides an overview of such processes and influences and explains the basic concepts and theories that underlie tourist decision-making and behavior. It also incorporates a number of cases studies in order to aid readers to better appraise the application of those concepts and theories. The Handbook of Tourist Behavior will be of significant interest to researchers and students in tourism, leisure, marketing and psychology, and also to practitioners in the tourism industry."--Publisher's website
ER  -