TY - BOOK AU - Liebowitz,Jay TI - Knowledge retention: strategies and solutions SN - 1420064657 AV - HD30.2 .L526 2009 U1 - 658.4038 22 PY - 2009///] CY - Boca Raton PB - CRC Press KW - Knowledge management KW - Human capital KW - Management N1 - Includes bibliographical references and index; Setting the Stage --; Determining Critical "At Risk" Knowledge --; Easy-to-Accomplish Knowledge Retention Techniques --; Developing a Knowledge Retention Framework --; Knowledge Retention: Learning from Others --; Calculating the Loss of Knowledge --; Using Organizational Network Analysis to Inform Knowledge Retention Efforts --; Case Study: Knowledge Harvesting During the Big Crew Change (Chevron and Knowledge Harvesting Inc --; The Aerospace Corporate Case Study --; Knowledge Retention: The Future ER -