TY - BOOK AU - Berry,Leonard L. AU - Seltman,Kent D. TI - Management lessons from Mayo Clinic: inside one of the world's most admired service organizations SN - 0071590730 U1 - 362.11068 22 PY - 2008///] CY - New York, NY PB - McGraw-Hill KW - Mayo Clinic KW - History KW - Hospitals KW - United States KW - Administration KW - Management KW - Success in business N1 - Includes bibliographical references and index; 1; The 100-year Brand --; 2; Preserving a Patient-First Legacy --; 3; Practicing Team Medicine --; 47; Practicing Destination Medicine --; 5; Partnering for Leadership --; 6; Hiring for Values - And Talent --; 7; Orchestrating the Clues of Quality --; 8; Creating, Extending, and Protecting the Brand --; 9; Investing in Tomorrow's Organization --; 10; Realizing Human Potential ER -